Shipping

Your order will be delivered within 5-8 working days by DPD(home delivery). These are the average delivery times observed, and depend on the availability of the ordered item and on its destination.
For more details, please read our General Conditions of Sale. 

Shipping costs in metropolitan France and Corsica

    • free for standard home delivery

Shipping costs in Belgium, Luxembourg, Netherlands, UK, Ireland, Spain, Italia, Germany, Austria, Slovenia, and Slovakia

    • free for standard home delivery

Order tracking

I have still not received my order:

- First, check that your order has been processed:
in the "My account" section, select the "My orders" section. The details of all your current orders and your invoices will be displayed.

- View the shipping confirmation email that you received and note your shipment number, then track it on www.coliposte.net (Colissimo delivery) or on http://www.dpd.fr for DPD carrier.

- If after five working days (excluding weekends and public holidays) the invoice is still not shown in your account, please contact our Customer Service by email: customer-service@eider.com 

For more details, refer to our General Conditions of Sale